In Ludhiana, a cyber fraud resulted in an account freeze for 3 years due to a dispute of ₹2,038. The Consumer Commission has ordered the bank to unfreeze the account immediately.

The District Consumer Disputes Redressal Commission, Ludhiana, has ordered HDFC Bank to immediately unfreeze the account of Gurpreet Singh, a resident of Himmat Singh Nagar, who had his bank account frozen for nearly three years in connection with a cyber fraud dispute involving just ₹2,038. The commission also directed that ₹25,000 be paid as joint compensation and litigation costs to the complainant. The commission clarified that if the bank receives a copy of the order after...