Restaurant told to shell out ₹5k for levying ₹531 service charge

Complainant Ravi Inder Singh, a resident of Chandigarh, said that he had visited the restaurant with his family for dinner on April 20, 2025. He was billed ₹6,284, including a 10% service charge. Singh objected to the levy and asked the restaurant manager to remove it, but the latter refused, following which he paid the entire amount.